UnitingCare ReGen is committed to providing our clients and stakeholders with the best possible services which continue to meet the needs of our service users and are consistent with the principles set out in our Client Charter.
Receiving feedback from people who use our services is one of the most important things we can do to keep improving what we do and make sure that we keep up to date with people’s changing needs. ReGen welcomes your comments on any of the services you receive.
You can find out more about our Consumer Participation Program and how you can become more involved with ReGen by checking out our regular ReSpect updates.
We encourage our clients and stakeholders to continue to provide feedback to us on our service by visiting the Providing feedback and accessing your information page here
You can see summaries of our consumer feedback data:
- 2015/16 (full year)
- 2014/15 (full year)
- 2013/14 (full year)
- 2012/13 (full year)
- July to December 2012.
ReGen is committed to providing responses to the feedback we receive. You can read reports summarising our feedback and where we have been able to provide responses here
We are also keen to receive and post stories from our clients describing their journeys.
You may like to have a read of these in our client blog.