Responding to Consumer Feedback (January 2015)

Our report on feedback received during January includes our responses to a range of suggestions about improvements to procedures and the physical environment at our residential withdrawal services. It also includes typical examples of the positive feedback on our staff and the impact of changes to our withdrawal model at Currant Place. You can find an explanation for the rationale behind these changes in this report on our work on responding to the needs of people undertaking methamphetamine withdrawal.