The new ‘outreach’? Using Web 2.0 to engage with clients and reduce drug-related harm

rayThe internet is now the number one source of health information. Evidence is emerging that young people are turning to online networks to collaborate, gather and distribute information about the use of drugs that meets their required level of perceived credibility. Harm reduction information and practices are often generated among these online networks as ‘best practice’ for the group. Alcohol and drug treatment services are moving into these online networks to participate in the discussions, provide evidence based harm reduction information and engage with users not currently involved with a treatment service. In this seminar Ray discusses the use of the internet and Web 2.0 methods that we can use to extend our ‘traditional’ services to have a voice in this developing arena.

 

rayRay Stephens, (ICT Project Leader, Senior Education and Training Officer, UnitingCare Moreland Hall) recently presented as part of Turning Point’s Talking Point lectures and has had numerous requests to repeat the presentation.

The internet is now the number one source of health information. Evidence is emerging that young people are turning to online networks to collaborate, gather and distribute information about the use of drugs that meets their required level of perceived credibility. Harm reduction information and practices are often generated among these online networks as ‘best practice’ for the group. Alcohol and drug treatment services are moving into these online networks to participate in the discussions, provide evidence based harm reduction information and engage with users not currently involved with a treatment service. In this seminar Ray discusses the use of the internet and Web 2.0 methods that we can use to extend our ‘traditional’ services to have a voice in this developing arena.

Ray Stephens has been working on the Bluebelly project at Moreland Hall for the last 2 years. The aim of this project was to develop ways of engaging with stimulant users that do not access treatment services. The project utilises a range of engaging Web 2.0 strategies to develop and provide user generated advice that is credible and relevant. Ray is also involved in harm reduction initiatives on Facebook, YouTube and other social networking sites and plays an active role in drug user forums and bulletin boards.

 

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