Outline of our treatment services

Contact our Intake Team on 1800 700 514 from 9:00am to 5:00pm.

Our staff will assist you to consider appropriate treatment options and provide information on how to access those services.

If you need to speak to someone outside of these hours then contact DirectLine: (24 hours telephone counselling service which is open, 7 days a week) freecall 1800 888 236 (DirectLine website)

All our treatment and support services are free. There are fees for some of our training and educational group programs.

Below is a summary of ReGen’s current treatment and support programs (Victoria wide unless indicated), education and training services and advocacy initiatives.


Further information

Assesment and Intake

ReGen’s Intake service is the first point of contact for clients, families and workers for all enquiries about our treatment programs. Intake staff can conduct initial screening, refer clients to an appropriate service and follow up on referrals. Interpreters can be arranged through speaking with a triage worker.

ReGen’s experienced clinicians undertake comprehensive psycho-social assessments for people accessing withdrawal and/or counselling services.


Assessment and Intake page


ReGen provides a range of residential and non-residential withdrawal services for young people and adults.


See our Withdrawal page

Counselling & Support

ReGen provides a wide variety of specialist counselling programs for individuals and families.


See our Counselling page


Catalyst Non-Residential Rehabilitation Program is a six-week program for people who have completed withdrawal from alcohol (winner, 2011 National Drug & Alcohol Awards: Excellence in Treatment & Support). Granted ongoing funding in 2012 following a three year pilot. Victoria wide service based in Coburg.


Visit the Catalyst page

View the Catalyst Briefing Paper

Group Programs

ReGen provides a range of group support and therapeutic programs for individuals and families


See our Group programs

View the Playgroup Briefing Paper

Forensic Services

ReGen provides a variety of services for people with current or previous contact with the justice system. This includes Forensic Counselling, services at Port Phillip Prison, supported accommodation and courses for clients in diversion programs.


Call ReGen’s Intake team on 1800 700 514 or email
For diversion and other court-ordered group programs visit the client courses page

Hepatitis C Outreach Clinic

ReGen hosts an Outreach Hepatitis C Nurse for the Royal Melbourne Hospital, supporting people in the community who are living with Hep C. Come have a chat with Leah about living with Hep C and explore ways to keep your liver healthy.

Eligibility: currently living with Hepatitis C

Referrals: if you have any recent blood test results bring them with you, otherwise just make an appointment and you can organise these with the nurse.


Wednesdays 2-5pm

Call or see ReGen reception 03 9386 2876 to make an appointment


Secondary Consultation

ReGen’s experienced clinicians provide information and advice to other health and welfare agencies who work with clients experiencing AOD problems.


Call ReGen’s Intake team 1800 700 514 or email

Service Partnerships

ReGen also works with a range of partner services that increase our capacity to provide holistic responses to individual and family needs. We work with organisations providing AOD, mental health, health and other welfare services that increase the capacity of our treatment services and support whole-of-life change.


For more information, call ReGen on 03 9386 2876

Education & Training

We are a leading provider of education and training services for the AOD, mental health, allied health and community services sectors. Our Registered Training Organisation provides nationally accredited competency training and a variety of professional development services.


See our Education page

Web, Publications & Advocacy

ReGen is committed to developing and sustaining effective online approaches to AOD treatment, education, training and advocacy. Our various publications provide a wide range of information on AOD issues, media coverage and advocacy, including positioning statements.

AOD issues in the media
ReGen in the media
Latest news

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For more information please download the Outline of Our Services brochure here